Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details:

Post
Far Sight Medium, Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, GB

Email
james@farsightmedium.co.uk

What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information for service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
IP addresses
We collect or use the following information to comply with legal requirements:

Name
Contact information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:

Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent
Our lawful bases for collecting or using personal information for legal requirements are:

Consent
Where we get personal information from
People directly
How long we keep information
We will store your information for 365 days, after this period information held about you will be automatically deleted. 
For more information, see our guidance on how long you should store information (opens in

Who we share information with
Data processors
Squareup Appointments

This data processor does the following activities for us: They provide our appointment and scheduling software. Squareup also take prepayment for services booked via the scheduling platform.

Others we share personal information with
Professional or legal advisors
Publicly on our website, social media or other marketing and information media (where appropriate)
Your data protection rights
Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:          

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated
22 January 2025